Data and storage
Saga runs with an established cloud provider in a data centre in Frankfurt, Germany. Customer data is stored there. The database is backed up every night, and uploaded files are backed up separately.
Encryption
All traffic between you and Saga is encrypted with HTTPS and TLS. Stored data sits on disks that are encrypted at rest.
Access and permissions
Only the people you invite can access your workspace. Each company has its own bounded workspace with its own permissions, including when several companies belong to the same group or portfolio. Sign-in with your company’s Microsoft account (Entra ID) and automatic user provisioning with SCIM are on the way.
AI and your data
Saga uses AI to read, summarise and draft. AI providers may process data outside the EU. Ask us for the current list of sub-processors and data processing agreement. Your data is never used to train models. Every answer cites its source, meaning the regulation, the policy or the evidence behind it, and every consequential decision is approved by a named person on your side. Saga does not turn missing records into a confident “compliant”.
Compliance and certification
Saga processes your personal data as a processor under the GDPR, and you get a data processing agreement. Saga is not certified under ISO 27001 or SOC 2 today. Work towards certification is under way.
Documents you can request
Before a purchase or a review we share what your security team needs.
Report a security issue
Have you found something that looks like a vulnerability or a security issue in Saga? Get in touch right away and we’ll come back to you as soon as we can.
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